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Fortuna Entertainment Group is the largest Central European betting operator. It is headquartered in Netherlands and allows users to bet on their favorite sport teams. They were able to grow new user acquisition with our help for the Ice Hockey World Championship and the European Football Championship.

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Their challenge: How to predict the unpredictable?

That´s the question of every bettor out there. What if, as an advertiser, you could make sure that your ads display information relevant to current events even if you are away from the office.

Their Goal: New user acquisition via Facebook

Approaching the Ice Hockey World Championship and the European Football Championship, Fortuna went all in allocating the majority of their online promotion budget to Facebook campaigns. They bet on a combination of traditional advertising amplified by an unconventional use of dynamic ads carefully targeted at new user acquisition.

Our Solution: Custom feed and dynamic ads

The first step was to create a custom product XML feed. Specific games that took place during the European Championship were defined as products, with data on particular matches, team names and current rates converted from an internal system. All that was left to do for Fortuna was link the feed to the product catalog via ROI Hunter. Products were then regularly updated depending on the changing odds throughout the championship.


Emotions: A gift that keeps on giving good CTR

The second part of the acquisition campaign on Facebook for Fortuna pre and post-match ads was to dynamically communicate the results of the Czech team. Multiple ads with the same targeting were created, and each represented one of the possible outcomes for the Czech team. After the match, the outcome that took place was activated immediately.


As a result, the campaign had up to 50% greater engagement and 1/3 higher click-through rates than campaigns that have been running for more than a day after the match.


Our Success: Revolutionary results

This strategy took the idea of dynamic advertising a step further, employing it for the successful acquisition of brand new users that have not visited the website in the last 180 days. 

The campaign scored across a number of disciplines:

  • Up to a third more new active players in comparison to Google AdWords
  • 50% cheaper original registration goal
  • 20% of all new users came from Facebook
  • Instagram brought 9% more registrations

"We were pleasantly surprised with the results of the client acquisition campaign on Facebook. We managed to get a lot of new players at a much lower price than originally expected." 

Jaroslav Kulenda, Head of Marketing, Fortuna Game


Published: ROI Hunter

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Tomáš Havlík

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